Rising to the challenge requires dedication, people, and focus.
Passive acceptance that an operational process must evolve is not enough. To effect meaningful change to processes, the right individuals must come together with determination and allocate the precious and often limited commodity of time to resolve the challenge. CF Consulting can supplement your team with the focus and attention that your organization may be unable to offer in a timely way. Below are four areas of expertise in which we are equipped to provide services to your organization.
What we offer
01 — Process Analysis
We can perform an analysis of your current processes and supporting systems to help you understand not only what is obviously problematic, but what potential exposure you may have up- or down-stream of the processes. Through interviews, conversations, and inspection of any supporting technology and documentation, we will uncover that which may not be obvious, and continually ask the important questions to dig deeper and fully vet the issue. At the conclusion of our analysis we will provide you with concise, easily-digestible documentation detailing our findings. If so desired, we can help you craft the business requirements for any solution that you might consider, as well as design a request-for-proposal to seek out vendor technology platforms or applications that are determined to be necessary to support the process.
02 — Process Architecture & Design
We can design a robust and durable operational process, accompanying our design with the requisite business and technical documentation, as your organization demands and expects. Our perspective is that an operational process should be the primary driver of design. As such, technology should be selected and configured to meet process needs, rather than shape the process. Our operational processes are designed in such a way as to be ready to grow with the evolution of your organization.
03 — Project Management
From the initial kick-off meeting to go-live, we have the expertise to manage your project with professionalism, efficiency, and diplomacy. Whether it be a minor enhancement to an existing process or supporting system or a major capital expenditure endeavor, our project management approach is flexible and can accommodate the needs and style of your organization. Our frequent and transparent communication will keep everyone in your organization appropriately informed and invested through all project lifecycle phases.
04 — Process Change Management
We can help you define, document, and prepare for not only the changes to your operational process but also all of the up- and down-stream impacts as well. We are well versed in developing and refining contingency and continuity plans, transforming role descriptions and responsibilities, and plotting a progressive change approach that is equitable and human-centered.
The path doesn’t end, but you can take a more direct one.
Let us work with you to establish operational processes and practices that can evolve with your organization.